66ze's Privacy Policy

This Privacy Policy ("Policy") is issued by the operator of the 66ze platform and website 66ze.lat ("we", "us"). This Policy describes our practices and commitments regarding your — that is, our service user's ("you", "your") — personal information.

When you visit the 66ze website, open an account, make a deposit, withdraw, or use any of our services, you are considered to have accepted the terms of this Policy. This Policy operates as a supplement to our Terms and Conditions.

If you have any questions before reading this Policy, please contact our support team. We are always ready to help you.

66ze may collect various types of information as needed to operate its services. Below is a description of what types of information we collect:

2.1 Information You Provide Directly

When you register an account or use our services, we collect the following information directly from you:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• Payment information — bKash, Nagad, Rocket, or Upay number
• Identity verification documents (where applicable)
• History of communications with our support team

2.2 Automatically Collected Information

When you use our platform, certain information may be collected automatically:

• IP address and device type
• Browser type and version
• Your browsing activity and page visit information
• Login and logout timestamps
• Gaming activity and transaction history
• Information obtained through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For the purpose of identity verification or fraud prevention, we may receive limited information from trusted third-party service providers. In such cases, the third party's own privacy policy will apply.

66ze uses your personal information only for specific, legitimate, and transparent purposes. Below is a detailed description of our reasons for using your information:

66ze does not sell your personal information. However, we may disclose information in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third-party technology providers who assist with platform operations, payment processing, and customer support. These partners operate under strict confidentiality agreements and may not use your information for their own purposes.

4.2 Legal Obligations

We may disclose information where required by law, court order, or regulatory authority directive. In such cases, we will endeavor to keep the disclosure to a minimum.

4.3 Security & Fraud Prevention

Relevant information may be provided to the appropriate authorities for the investigation of serious fraud, money laundering, or other illegal activities.

4.4 Business Transfers

In the event of a change in business ownership, merger, or acquisition, your information may be transferred to the new operating party. In such cases, you will be notified in advance as far as possible.

Cookies and similar technologies are used on the 66ze website to make your browsing experience smoother and more personalized.

5.1 Types of Cookies

• Essential Cookies: Indispensable for maintaining your session and preserving your login state.
• Functional Cookies: For remembering your preferences and settings.
• Analytics Cookies: To analyze how the platform is used and to improve the service.

5.2 Cookie Controls

You can manage cookies by changing your browser settings. Please note that disabling essential cookies may cause certain platform features to not work properly. Instructions for deleting or disabling cookies can be found in your browser's help section.

66ze places the highest priority on the security of your personal information. We have implemented industry-standard technical and organizational measures that protect your information from unauthorized access, disclosure, alteration, or destruction.

Please note, however, that no method of transmitting or storing information over the internet is completely secure. We make every effort to protect your information, but cannot guarantee absolute security.

66ze retains your personal information only for as long as necessary. In determining the retention period, we consider the following:

• Ongoing operational needs for service delivery
• Legal and regulatory obligations
• Dispute resolution and fraud prevention requirements
• Requirements for enforcing our policies and agreements

Even after your account is closed, we may retain certain information for the legally required period. Once that period has passed, your information will be securely deleted or anonymized.

As a user of 66ze, you hold certain important rights over your own personal information. We respect these rights and support their exercise:

To exercise any of these rights, please contact our support team. We will respond to your request as quickly as possible in accordance with applicable law. In some cases, it may not be possible to fulfill a request in full for legal or regulatory reasons — in such cases, we will inform you of the reason.

66ze strictly provides services to individuals aged 21 or older. We do not knowingly collect information from any person under the age of 21.

We have age verification measures in place during the registration process. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

If you believe that a minor has registered on our platform, please contact us.

66ze may update this Privacy Policy from time to time — which may reflect changes to the service, legal requirements, or improvements to our practices.

For significant changes, we will notify you in advance — a notification may be sent to your registered email address or a prominent notice may be displayed on the platform.

Continued use of the platform after an update will be considered acceptance of the revised Policy. We therefore recommend reviewing this Policy on a regular basis.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the 66ze support team. We are available to serve you 24 hours a day, 7 days a week.

We are ready to assist you in both Bengali and English. For privacy-related requests, including your account details will allow us to respond more quickly.